Marian Sangalang: From True Grit in South Carolina to Professional Success in Chicago

Please join Michael Flock of FLOCK Specialty Finance as he interviews Marian Sangalang. Marian is Vice President of The Bureaus, Inc., a debt buyer and master servicer for accounts receivables portfolios located in Chicago, is a Certified Receivables Compliance Professional (CRCP).

She is currently the President of RMA International, Chair of the RMA International State Legislative Committee, and serves on several other RMA International Task Forces. Marian discusses how true grit, hard work, setting goals and her desire to help people solve their problems has led her down a successful career path. She also discusses her biggest goal as the RMA International president is to unite, as one community, all associations within the debt buying industry.

While at The Bureaus, Marian has pioneered many software suites popular in the ARM industry. She has responsibility for the management of data analysis and information technology systems for The Bureaus. She has assisted in the development of proprietary tools, including account level net present value modeling and data management systems. Marian received the Ambassadors Award for her work with Interactive Intelligence on the Latitude Software Suites.

She lives in the Chicago suburbs with her husband and is a proud mother and grandmother.

Here is a glimpse of what Marian shared in the interview:

“You have to have grit, you have to have perseverance, you have to have goals. That’s how it worked for me. It’s in any industry, it wasn’t just in the debt collection industry or debt sales industry.”

“…lots of hard work. Sometimes you are expected to work harder and for whatever reason it’s not just because I was a woman, I refused to accept that it… So, I just work really hard. Plain and simple.”

“…how I want the associations to work together. That’s very important to me. We all have a common goal. The reality is that we just need to work more together and not against.”